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Customer Service Representative (Fixed-Term, 6 Months)

Randstad Türkiye · Adana

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Junior 🇬🇧 English
Microsoft Office

Job description

About the role

Randstad Türkiye is recruiting a Customer Service Representative for its global business partner operating in Adana/Çukurova. This is a full-time, 6-month fixed-term position.

Key responsibilities

  • Receive and process all types of customer orders.
  • Work closely with Sales, Logistics, Finance, Supply Chain and other internal teams to resolve customer issues.
  • Generate daily closing reports and ensure data accuracy during peak season.
  • Handle customer complaints and returns in line with the complaint management process and return policies.
  • Follow desk procedures and internal control processes, and provide monthly documentation.

Required profile

  • Bachelor's degree.
  • Prior experience is an asset but not required.
  • At least intermediate English proficiency.
  • Good written and verbal communication skills.
  • Active listening and strong customer management skills.

Questions fréquentes

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Published 12 saat önce

Expires 1 ay sonra

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Randstad Türkiye

Adana