Security Operations Centre Assistant

About the role

The Security Operations Centre (SOC) Assistant supports the United Nations Security Management System (UNSMS) in Turkey. Working on a 24/7 shift basis at the UN Duty Station in Ankara, the role ensures continuous monitoring and coordination of security and safety communications using the Security Communications System (SCS).

Key responsibilities

• Receive, transmit and relay security and safety messages via all identified communication channels.
• Escalate notifications of incidents through defined channels and support follow‑up actions.
• Monitor movement of field missions and personnel using the SCS in line with Security Risk Management (SRM) procedures and local SOPs.
• Provide immediate support to UNSMS personnel during incidents, including alerting response teams, maintaining communication links, and recording all related information.
• Notify relevant UNSMS security focal points when personnel are involved in incidents.
• Ensure proper usage of the SCS, guide users on SOP compliance, and verify system operational status.
• Report any system anomalies to the appropriate authority.
• Undertake personnel headcount tasks as instructed by senior security officials.

Required profile

• Ability to work on a rotating 24/7 shift schedule.
• Comfortable working in a multicultural environment with UN staff and partners.
• Strong attention to detail and ability to follow established SOPs.

Required skills

• Proficiency in operating the Security Communications System (SCS).
• Familiarity with security communication protocols and incident escalation procedures.