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8 years of experience

Skills

IT Support & Troubleshooting ICT Training & Technical Support Computer Hardware & Software Data Entry & Data Verification Inventory & Stock Management Stores & Warehouse Operations Microsoft Office Applications Networking & CCNA Fundamentals Cloud Computing Fundamentals Python Programming AI Tools & Digital Technologies Customer Service & Business Development Team Coordination & Supervision Health & Safety Awareness First Aid

Experience

Founder / ICT Technician & Business Operator

Normalized Computer – Kenya

2026-10 -

Founded and manage an IT services and computer equipment business, overseeing installation, configuration and troubleshooting for clients. Directly handle sales of laptops, desktops, printers and accessories while advising customers on suitable technology solutions. Responsible for stock management, procurement, supplier communication and maintaining comprehensive business records. Develops new business opportunities and promotes ICT products and services to expand market presence.

Inventory Officer / Store Manager

Wood Products Kenya

2022-01 - 2026-09

Managed inventory and daily store operations in a production environment, ensuring accurate receipt, verification, storage and issuance of materials. Maintained up‑to‑date inventory records, performed regular stock counts and generated detailed inventory reports. Coordinated with procurement, production and logistics teams to monitor stock levels and support replenishment. Investigated discrepancies, supervised casual workers and ensured proper documentation for material movements.

Internal IT Assistance Officer

KEFFRY – Kibwezi Branch

2020-01 - 2022-12

Provided internal IT support to branch staff, handling hardware, software and networking issues. Assisted users in resolving system challenges and maintained ICT equipment reliability. Managed data documentation, digital records and ensured secure storage of information. Supported the branch’s operational continuity through timely technical assistance and equipment maintenance.

ICT Tutor / General ICT Trainer

Kibwezi Training College

2018-01 - 2020-12

Delivered training for Diploma in Information Technology students, covering core ICT concepts and practical computer skills. Prepared course materials, labs and assessments to facilitate hands‑on learning. Assisted students with software applications, networking fundamentals and troubleshooting techniques. Contributed to the institution’s ICT activities by maintaining lab equipment and supporting curriculum development.

Languages

English

fluent

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