Logistics Operations Leader

About the role

The Logistics Operations Leader will oversee daily warehouse and logistics activities, ensuring efficient and high‑quality execution while supporting the growth of our e‑commerce and supply‑chain customers.

Key responsibilities

• Manage and coordinate day‑to‑day warehouse and logistics operations to ensure efficient, high‑quality execution.
• Lead, develop and plan the operational team, monitoring performance and fostering continuous improvement.
• Monitor operational processes, identify bottlenecks, and drive improvement initiatives, including system development and testing.
• Track operational KPIs, produce regular reports, and ensure compliance with quality, safety and environmental standards.
• Handle customer requests, operational issues and coordinate with internal departments for project launches and problem resolution.

Required profile

• Associate’s or Bachelor’s degree in a related field.
• Minimum 4 years of logistics and warehouse experience, preferably in e‑commerce.
• Proven experience managing and developing operational/warehouse teams.
• Strong analytical, planning and organizational abilities.
• Excellent communication, collaboration and customer‑oriented mindset.

Required skills

• Good knowledge of Warehouse Management Systems (WMS).
• Proficiency with MS Office applications.

What we offer

• Global work environment with exposure to international projects.
• Opportunities for professional growth, learning and career development.
• Collaborative and supportive team culture within the Bertelsmann group.