Loss Prevention Officer

About the role

The Loss Prevention Officer ensures the safety and security of guests, employees and assets at our Istanbul property. You will patrol the premises, monitor security systems and respond swiftly to incidents, maintaining a secure environment for all.

Key responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarm, duress alarms and fire‑life‑safety systems.
• Lock property entrances when required and conduct daily hazard inspections.
• Respond to accidents, provide first aid/CPR or contact EMS as needed.
• Assist guests and staff during emergencies and defuse disturbances.
• Prepare detailed incident and shift‑summary reports while maintaining confidentiality.
• Escort unwelcome persons and report vehicle accidents or thefts.
• Conduct investigations, gather evidence and interview relevant parties.
• Follow company policies, report unsafe conditions and maintain professional appearance.

Required profile

• Ability to stand, walk or sit for extended periods and lift up to 50 lb unaided.
• Strong observational skills and ability to read small‑print information.
• Excellent communication, professional language and customer‑service orientation.
• Commitment to confidentiality and protection of proprietary information.
• Willingness to work full‑time shifts and respond quickly to security situations.

Required skills

• CCTV monitoring
• Alarm system operation
• Fire safety system operation
• First aid/CPR certification