Senior Business Development & Account Executive

About the role

You will be responsible for protecting and growing customer value while identifying and securing new business opportunities. You will manage a portfolio of existing customers, build a strong new business pipeline, drive strategic account plans and lead commercial discussions that deliver profitable, sustainable outcomes for both CHEP and our customers.

Key responsibilities

• Manage and develop relationships with a portfolio of major and mid‑tier customers, ensuring revenue growth and satisfaction.
• Identify, qualify and pursue new business opportunities to maintain a healthy sales pipeline.
• Lead end‑to‑end sales processes, from solution development through proposal, negotiation and contract closure.
• Develop and maintain joint business plans, account plans and win strategies aligned to business objectives.
• Collaborate with internal teams (Logistics, Operations, Finance, Marketing) to deliver customer‑focused solutions.
• Monitor account performance, customer satisfaction metrics and implement improvement plans.
• Lead contract negotiations ensuring terms meet both customer needs and business objectives.
• Conduct regular business reviews and ensure compliance with audit requirements.

Required profile

• Strong commercial mindset with proven experience in business development, account management and solution selling.
• Demonstrated success in growing revenue, retaining customers and securing new business.
• Confidence managing complex sales cycles, commercial negotiations and multi‑level stakeholder relationships.
• Ability to influence and collaborate across functions while balancing operational and financial priorities.
• Analytical thinking and problem‑solving skills, using data and insights to support decisions.
• Excellent communication, presentation and negotiation abilities.

Required skills

• Salesforce (CRM)
• SAP
• Siebel
• Business Warehouse (BW)