Workforce Administration Specialist (WFA)

About the role

Iron Mountain is looking for a Workforce Administration (WFA) Specialist to join its HR Operations team in Istanbul, Turkey. The role covers accurate management of local employee data and physical files, local HR reporting, onboarding and offboarding, and benefits administration, while complying with local regulations and data privacy standards.

Key responsibilities

• Maintain, organise and audit local physical and digital employee files, keeping data accurate and compliant with company policy and data privacy rules.
• Support the preparation and submission of local HR government reports and regulatory filings.
• Support new hires by initiating actions in Workday, collecting candidate documents and coordinating with the outsourced HR vendor.
• Own local termination cases and help HR partners resolve routine and complex lifecycle queries.
• Support benefits administration (data entry for enrollments, changes and terminations), resolve benefit queries and record leaves of absence.
• Collaborate with internal employees, managers and external HR outsourcing partners.

Required profile

• 2-4 years of experience in an HR administrative, data entry or HR support role.
• Foundational understanding of HR administrative processes and eagerness to learn local HR regulations.
• Attention to detail, organisational skills and discretion with confidential information.
• Excellent written and verbal communication, able to work independently and in a team.
• Full professional proficiency in English and Turkish; Arabic is a strong advantage.

Required skills

• Hands-on experience with HRIS systems such as Workday.
• Case management tools such as ServiceNow.

What we offer

• Competitive compensation and benefits package aligned with experience.
• Flexible work options, including hybrid with two days away from the office.
• Health, wellness and retirement plans.
• Training and career growth opportunities.