Group Sales & Events Executive

About the role

The Group Sales & Events Executive works within the Sales Department of a luxury hotel, focusing on driving catering, banquet and group bookings. You will manage residential group requests, corporate accounts and travel agency relationships while striving to meet revenue targets.

Key responsibilities

• Identify and approach existing and potential customers through calls, correspondence and personal visits.
• Arrange appointments, site inspections and telemarketing activities for corporate and agency accounts.
• Negotiate contracts and send offers for catering and group business.
• Monitor sales results, propose corrective actions and report on sales calls.
• Entertain client decision‑makers in food & beverage outlets and support promotional events.
• Maintain an up‑to‑date customer database (OPERA) and prepare detailed sales reports.
• Cross‑sell other Kempinski properties locally and globally.
• Respond to inquiries within 24 hours and follow up on past, potential and current client files.
• Collaborate with the sales team to achieve monthly, quarterly and annual sales goals.

Required profile

• Proven experience in hotel group sales, catering or events sales.
• Strong commercial mindset with the ability to build and maintain corporate and agency relationships.
• Excellent communication and negotiation skills.
• Ability to work autonomously, meet deadlines and handle multiple client files.

Required skills

• OPERA property management system.