Key Account Manager

About the role

Join JTI in Istanbul as a Key Account Manager, responsible for driving sales growth, market share and profitability across strategic accounts. You will develop and execute sales strategies, manage the full order‑to‑cash cycle and build lasting customer partnerships.

Key responsibilities

• Manage and monitor sales budgets, volume, distribution and market share against annual targets.
• Develop and implement sales strategies for key accounts, including contract negotiations and planogram management.
• Lead field sales teams, monitor performance, route efficiency and ensure on‑shelf availability.
• Oversee trade and merchandising activities to ensure compliance with industry legislation.
• Control inventory across key‑account warehouses, monitor stock levels and ensure on‑time deliveries.
• Prepare volume forecasts aligned with customer business plans and contribute to demand planning.
• Manage the entire order‑to‑cash process, from order placement to cash collection.

Required profile

• University degree.
• Minimum 5 years of FMCG sales experience, including at least 2 years in key‑account management.
• Advanced level of written and spoken English.
• Strong analytical, strategic planning, people management and negotiation skills.

What we offer

• Competitive rewards and profit‑sharing with an attractive incentive plan.
• Hybrid working model (50% remote) and work‑from‑home allowance.
• Flexible benefits such as health insurance with family coverage, pension plan and wellbeing support.
• 20 weeks of fully paid family leave, including extended paternity and maternity pay.
• Career development opportunities through global training programs and professional certifications.