Logistics Operations Responsible

About the role

Arvato, a Bertelsmann subsidiary and global e-commerce and supply chain services provider, is looking for a Logistics Operations Responsible based in Istanbul (Anatolian side) or Kocaeli. The role covers inbound, outbound, return, product care and customer experience processes, with a focus on capacity, budget and productivity targets.

Key responsibilities

• Plan inbound, outbound, return, product care and customer experience processes
• Track and achieve capacity targets
• Manage and develop the relevant teams
• Follow up with customers on the transfer of production capacities in daily and weekly meetings
• Track and plan the production budget and track productivity targets
• Monitor project income and expenditure balances

Required profile

• Bachelor's degree in a related field
• 1 to 3 years of experience in warehouse processes, preferably in e-commerce
• Experience in picking, product care, shipping, inbound and outbound
• Experience in e-commerce warehouse stock management and field force management
• Willingness to live in the Anatolian side of Istanbul or Kocaeli and to work in shifts when necessary
• Complete military service required for male applicants

Required skills

• Strong interpersonal and communication skills and strong problem-solving skills
• Advanced written and spoken English
• Very good knowledge of MS Office applications

What we offer

• A global work environment with exposure to international projects and teams
• Opportunities for professional growth, learning and career development
• A collaborative and supportive team culture
• Being part of Bertelsmann SE & Co. KGaA