Logistics Operations Responsible

About the role

Arvato, a Bertelsmann subsidiary and global e-commerce and supply chain services provider, is looking for a Logistics Operations Responsible based in Istanbul (Anatolian side) or Kocaeli. The role covers planning and tracking of inbound, outbound, return, product care and customer experience processes, and managing the teams behind them.

Key responsibilities

• Plan inbound, outbound, return, product care and customer experience processes
• Track and achieve capacity targets
• Manage and develop the inbound, outbound, return, product care and customer experience teams
• Follow up with customers on the transfer of production capacities in daily and weekly meetings
• Track and plan the production budget
• Monitor productivity targets and the income and expenditure balances of the projects you are responsible for

Required profile

• Bachelor's degree in a related field
• 1 to 3 years of experience in warehouse processes, preferably in e-commerce
• Experience in picking, product care, shipping, inbound and outbound
• Experience in e-commerce warehouse stock management and field force management
• Willingness to live in the Anatolian side of Istanbul or Kocaeli and to work in shifts when necessary
• Complete military service required for male applicants

Required skills

• Strong interpersonal and communication skills and strong problem-solving skills
• Advanced written and spoken English
• Ability to work in a dynamic, fast-paced environment
• Very good knowledge of MS Office applications

What we offer

• A global work environment with exposure to international projects and teams
• Opportunities for professional growth, learning and career development
• A collaborative and supportive team culture
• The chance to be part of Bertelsmann SE & Co. KGaA