Quality Engineer

About the role

The Quality Engineer will act as the primary quality liaison for key account customers in the EU and USA, handling complaints and driving continuous improvement across products and processes.

Key responsibilities

• Manage end‑to‑end customer complaints, including containment, 8D/RCA, and corrective/preventive actions.
• Lead cross‑functional teams to resolve quality issues, conduct root‑cause analysis and implement CAPA.
• Drive product and process change management ensuring compliance with quality standards.
• Track quality KPIs, prepare reports and presentations for customers and management.
• Represent the company in customer audits and ensure adherence to customer‑specific requirements.

Required profile

• Bachelor's degree in Electrical, Electronic, Mechanical or Materials Engineering.
• 3+ years of experience in Quality, Manufacturing or Supplier Quality.
• Fluent English (minimum B2) and willingness to travel domestically and internationally.
• Strong analytical, communication and negotiation skills.

Required skills

• IATF 16949 and ISO 9001 knowledge.
• Core quality tools: APQP, PPAP, FMEA, MSA, SPC.
• Problem‑solving methods: 8D, 5 Why, Root Cause Analysis.