Receptionist – Front Desk
AccorHotel · Istanbul
Job description
About the role
The Galata Istanbul Hotel - MGallery, a five-star boutique hotel in the heart of Istanbul's European side between Karaköy and Beyoğlu, is looking for a receptionist. The role covers front desk operations, guest check-in and check-out, reservations and coordination with other hotel departments.
Key responsibilities
- Run view processes effectively and handle guest distribution and complaints carefully to deliver guest-focused service
- Carry out check-in and check-out procedures, reservation checks and daily front office operations
- Communicate effectively with guests to ensure a welcoming experience within hotel hours
- Coordinate with the front office department and other hotel units
- Handle feedback and add services to guest requests
Required profile
- Degree from a college or university in a related field
- Front office experience
- Strong written and spoken English
- Problem-solving ability and a friendly service attitude
- Team player and able to work shifts
- Respectful of guest privacy
Required skills
- Proficiency in MS Office programs
- Proficiency in the Opera system
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Published 2 gün önce
Expires 1 ay sonra
6 views · 0 interested
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AccorHotel
Istanbul