Customer Development Manager - Indirect Trade (Local SPM)

About the role

Colgate-Palmolive is looking for a Customer Development Manager for its Indirect Trade (IDT) business serving Local SPMs in Istanbul. The role drives sustainable growth in sales, profitability, market share and product distribution, strengthens execution in-store and builds strong partnerships with internal and external stakeholders.

Key responsibilities

• Build and support a strong partnership with the Local SPM in Istanbul to achieve sales targets
• Negotiate new product listings, planograms and shelf layouts, in-store displays and promotion execution at regional and store level
• Work with the Shopper Development Manager to develop merchandising tools, design in-store programs and drive effective shelf management
• Communicate in-store objectives and ensure excellent execution of the 5Ps: product availability, assortment by store format, shelf pricing, promotion implementation and share of shelf
• Monitor 5P compliance against objectives, run pre-evaluation (what-if) analysis and conduct post-activity evaluations
• Manage and monitor distributors' inventory and stock availability to avoid out-of-stocks
• Collaborate with stakeholders on strategic and operational initiatives and comply with company policies and standards

Required profile

• Bachelor's degree in a related field
• Minimum 5 years of customer management experience in the FMCG industry, ideally in a similar category or channel
• Fluent in English and Turkish

Required skills

• Strong cross-functional collaboration and commercial acumen
• Analytical skills and solid negotiation skills
• Coaching mindset, problem-solving and growth mindset

What we offer

• International working environment with a global, well-loved brand
• Comprehensive medical and life insurance coverage
• 24/7 Employee Assistance Program