Field Support Responsible – İzmir

About the role

The Field Support Responsible will act as the primary liaison between Bosch Home Comfort and its sub‑dealers, wholesalers and service points in the İzmir region. You will promote product knowledge, loyalty programmes and support market activities to drive sales and customer satisfaction.

Key responsibilities

• Visit sub‑dealers, wholesalers and service points to present the Bosch Home Comfort product portfolio.
• Explain highlighted product features and guide employees on how to communicate benefits to end‑users.
• Promote Bosch loyalty programmes, recruit new members and monitor programme compliance.
• Inform partners about current campaigns and planned activities.
• Collect and follow up on dealer demands, complaints and needs.
• Support market surveys on trends and volumes at the sub‑dealer level.
• Control and report dealer actions against loyalty‑club contract conditions.
• Assist wholesalers with local campaigns linked to loyalty members.

Required profile

• Associate’s or bachelor’s degree.
• Strong written and verbal communication abilities.
• Effective problem‑solving skills.
• Valid Class B driver’s licence with active driving experience and no travel restrictions.
• Proficiency in basic Microsoft Office applications.

Required skills

• Microsoft Office