IT Intern – Support and Troubleshooting

About the role

Guess is looking for a motivated IT Intern to assist the IT team in Turkey. The role focuses on troubleshooting, system deployment, and supporting end‑users both remotely and on‑site.

Key responsibilities

• Assist in troubleshooting hardware and software issues across various systems.
• Support the IT team in managing network connectivity and resolving network problems.
• Document IT processes and maintain system documentation.
• Participate in the deployment and configuration of computers and software applications.
• Provide technical support to end‑users remotely and in‑person.
• Help maintain inventory of IT assets and equipment.
• Assist in testing and evaluating new technologies and software solutions.

Required profile

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Basic understanding of computer hardware and software components.
• Familiarity with networking concepts and protocols.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies.

Required skills

• Computer hardware knowledge
• Software troubleshooting
• Networking concepts and protocols