Marketplace Account Manager

About the role

As a Marketplace Account Manager at Decathlon, you will act as the commercial expert for sellers on the Decathlon Marketplace. You will help partners maximise sales and operational efficiency while delivering measurable ROI. The role combines relationship management, performance analysis and strategic consulting in a fast‑growing digital commerce environment.

Key responsibilities

• Conduct monthly and quarterly business reviews, presenting performance data, insights and strategic recommendations.
• Build and maintain trust‑based relationships with marketplace partners, ensuring they feel supported and valued.
• Analyse sales, market trends, pricing and competition to identify growth levers.
• Guide partners to meet Decathlon’s quality standards and advise on corrective actions.
• Advocate for partner needs within Decathlon and drive upselling of high‑value services.
• Participate in local promotional events such as Mayfest or Running/Mountain deals.

Required profile

• Minimum 3 years of experience in campaign, category or performance management, preferably in e‑commerce or marketplace environments.
• Bachelor’s or Master’s degree in Business, Management or a related field.
• Strong English communication skills, both written and spoken.
• Ability to explain complex technical subjects in simple terms and work cross‑functionally.
• Valid Class B driver’s licence and active driver.

Required skills

• Proficiency with the Mirakl marketplace platform and its associated tools.