Membership Sales Manager

About the role

The Grand Tarabya, a historic 100‑year‑old property managed by Accor, seeks a Membership Sales Manager to drive the Tarabya Card program. The role combines strategic planning, field sales, and relationship building to generate sustainable membership revenue.

Key responsibilities

• Develop and execute sales strategies to meet annual Tarabya Card revenue targets.
• Identify and actively pursue individual and corporate prospects through field sales.
• Build new business opportunities with senior executives, high‑net‑worth individuals, and select institutions.
• Establish strong relationships with corporations, residences, consulates, sports clubs and partners.
• Organise promotional meetings, one‑to‑one sessions, networking events and membership invitations.
• Lead the sales team, set daily goals and monitor performance.
• Manage membership proposals, contract processes and post‑sale follow‑up.
• Track member satisfaction, drive renewals and upsell opportunities.
• Prepare regular reports on sales channels, conversion rates and revenue performance.
• Collaborate with marketing on campaigns, events and digital communication.
• Coordinate with hotel operations to ensure member experiences meet standards.
• Monitor local market, competitor programs and pricing trends.

Required profile

• University degree in a relevant field (preferred).
• Minimum 5 years of sales experience, with at least 2 years managing a team or portfolio.
• Proven success in developing individual and corporate customer portfolios.
• Strong communication, representation, persuasion and negotiation skills.
• Willingness to conduct active field sales and acquire new customers.
• Result‑oriented, target‑driven and revenue focused.
• Proficient in CRM, sales reporting and customer tracking systems.
• Good command of English.
• Familiarity with Istanbul’s European side, especially the Sarıyer‑Tarabya area.
• Flexibility to adapt to variable working hours and event schedules.

Required skills

• CRM systems
• Sales reporting tools