Oceanfreight Export Specialist

About the role

Join DHL Global Forwarding as an Ocean Freight Export Specialist, managing export shipments from booking through final delivery while ensuring a seamless customer experience and operational excellence.

Key responsibilities

• Manage end‑to‑end ocean export shipments, including booking, documentation, and transportation arrangements.
• Act as the primary contact for customers, providing shipment updates and resolving operational issues.
• Prepare export documentation and invoicing accurately and on time.
• Coordinate with carriers, suppliers, customs authorities, and internal stakeholders to ensure smooth execution.
• Monitor shipment progress, handle exceptions, claims, and customer inquiries.
• Ensure compliance with local and international trade regulations and company standards.

Required profile

• Bachelor’s degree.
• Experience in ocean freight export operations, freight forwarding, or logistics.
• Knowledge of international transportation, shipping documentation, and customs processes.
• Strong customer service and stakeholder management skills.
• Ability to work in a fast‑paced environment and manage multiple shipments simultaneously.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with logistics systems.