Quality Assurance System Specialist

About the role

We are looking for a Quality Assurance System Specialist to join Nestlé’s Balıkesir factory. The role focuses on maintaining and improving the SAP Quality Management system and ensuring product releases meet quality standards.

Key responsibilities

• Act as SAP QM Superuser, ensuring system stability, health checks and process efficiency while coordinating with IT, production and other stakeholders.
• Manage product release decisions in SAP by reviewing analytical results for finished and semi‑finished goods on a purchase‑order basis and resolving data gaps.
• Collect, analyse and report quality data across production processes, identifying trends and deviations for management decision‑making.
• Handle customer complaints within the quality system, conduct root‑cause analyses and implement corrective actions.
• Ensure compliance with Nestlé Quality Standards, regulatory requirements and support audit readiness.
• Monitor SAP data entry performance, lead simplification and error‑reduction initiatives, and contribute to process optimisation projects.
• Provide SAP QM training and ongoing support to the Quality team and other users.
• Support continuous‑excellence and digital‑transformation projects through data‑driven quality improvements.

Required profile

• Bachelor’s degree in Food Engineering, Chemical Engineering or a related technical field.
• Proven experience with the SAP Quality Management module, preferably in a super‑user capacity.
• Minimum of 2 years of experience in quality assurance or quality systems within a manufacturing environment.

Required skills

• SAP QM (SAP Quality Management)
• Data analysis