Sales Manager (Telesales)

About the role

We view sales as guiding patients with trust, transparency, and world‑class quality. This leadership position blends performance, process, coaching, and operational excellence for an international SDR and sales team.

Key responsibilities

• Own global inbound and outbound lead management across countries, channels, and time zones.
• Build a culture of SLA discipline, quality, coaching, and process excellence for SDR and closing teams.
• Standardize sales workflows inside the CRM, including playbooks, stage definitions, required fields, and audits.
• Improve funnel performance metrics such as response time, qualification rate, and show‑up rate.
• Optimize performance by country, channel mix, language, and cultural approach.
• Develop scalable onboarding and training materials (scripts, objections, compliance).
• Strengthen value‑based communication focused on trust rather than discounts.
• Launch and scale new sales motions for new product lines.

Required profile

• 10+ years of sales leadership experience.
• Proven ability to manage multinational teams and coach performance.
• Track record of building and enforcing CRM discipline.
• Strong operator mindset with focus on process, KPIs, quality, training, and reporting.
• Excellent written and verbal English communication.
• Data‑driven decision‑making with a full‑funnel conversion mindset.

Required skills

• CRM discipline and usage.

What we offer

• Global patient portfolio and an international team.
• Strong brand, high demand and clear growth runway.
• Competitive salary plus performance‑based bonus.
• Private health insurance and flexible benefits.
• Hybrid work setup in Istanbul with high pace and impact.