Sales Support Specialist (Fixed Term - Maternity Leave)

About the role

ABB is hiring a Sales Support Specialist in Adana on a fixed-term basis linked to maternity leave. The role reports to the Sales Manager and follows a hybrid work model. It covers customer relationship management, sales planning and support of technical and commercial offers.

Key responsibilities

• Establish and maintain effective customer relationships, understand customer needs and present the full product, system and service offering so customers can choose a solution.
• Ensure a positive customer experience throughout the sales process.
• Prepare sales plans using company tools and carry out regular status reviews, proposing recovery plans where orders might fall short.
• Create added value for the customer and ABB and ensure successful outcomes for transactions, contracts and proposals using effective sales techniques.
• Communicate delivery times, payment terms and general terms and conditions in line with ABB's offering and strategy.
• Support the local sales organization and customers in choosing the most technically appropriate and cost-effective solutions and in preparing demanding offers.
• Prepare and support the preparation of technical and commercial offers based on customer specifications and sales organization directives.

Required profile

• Degree in Electrical, Electrical and Electronics, Control and Automation Engineering.
• 2 years of sales or sales support experience.
• Good knowledge of Low Voltage Drives sales to machine manufacturers.
• Advanced English; Turkish is a must.
• Teamwork and customer-oriented profile with strong communication skills.

Required skills

• Good MS Office user.
• SAP and Salesforce are preferable.
• Knowledge of LV drive systems and their markets.