Senior Consultant – Customer & Supply Chain Strategy

About the role

Deloitte is looking for a Consultant or Senior Consultant to join its Technology & Transformation team. You will help leading brands shape and execute customer and supply‑chain strategies that drive measurable business value.

Key responsibilities

• Support clients in defining and delivering Customer & Supply Chain Strategy initiatives.
• Translate business needs into strategic recommendations and actionable transformation roadmaps.
• Analyze, design and optimise end‑to‑end customer journeys and supply‑chain processes.
• Identify process‑improvement opportunities and implement best‑practice solutions.
• Collaborate with cross‑functional teams to deliver customer‑centric transformation programs.
• Evaluate business impacts, operating‑model changes and transformation outcomes.
• Facilitate client workshops, gather requirements and develop target operating models.
• Perform business‑process assessments, gap analyses and recommend innovative solutions.

Required profile

• Passion for solving complex business challenges and delivering customer‑centric transformation.
• Strong stakeholder‑management, facilitation and communication abilities.
• Experience working in multi‑disciplinary, agile delivery environments.

Required skills

What we offer

• Opportunity to work with iconic brands on high‑impact projects.
• Access to Deloitte’s global network and professional development resources.
• Collaborative culture focused on innovation and continuous improvement.