Senior Technical Analyst

About the role

Domino's is looking for a Senior Technical Analyst to work with cross-functional teams and turn business requirements into technical solutions. The role covers back-end, front-end and mobile tasks, order and payment flows, API documentation and support for developers and testers.

Key responsibilities

• Translate business requirements into technical solutions with cross-functional teams.
• Create and maintain tasks for back-end, front-end and mobile teams, updating them as needs change.
• Analyse end-to-end order, campaign, payment and refund flows and lead integrations with third-party providers.
• Design back-office/admin panel features such as store management and user/role permissions.
• Develop and maintain technical documentation for API interactions and user interfaces.
• Define analytics event requirements and use SQL to investigate data issues and support reporting.
• Support developers and testers through the SDLC, including test scenarios and UAT.
• Analyse and troubleshoot complex technical issues, including production incidents.
• Manage relationships with third-party vendors to ensure smooth integration and delivery.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 4 years of experience in a senior technical analyst role.
• Detail-oriented analytical and problem-solving skills, able to work in a fast-paced environment.
• Ability to explain technical concepts to non-technical stakeholders.
• Project management skills, able to prioritise and manage several projects at once.
• Technical English to understand system terminology, API documentation and integration guides.

Required skills

• Web and mobile technical analysis (HTML, CSS, JavaScript, React Native).
• APIs, microservices and RESTful services.
• Solid MSSQL for data analysis and troubleshooting.
• Payment systems and third-party integrations (payment providers, aggregators, POS systems).
• Familiarity with mobile analytics tools (Firebase, Insider, Adjust) is a plus.

What we offer

• Opportunities to develop, take initiative and learn with growing responsibilities.
• A casual, friendly working environment.
• Flexible working hours set with the team.