Training and Knowledge Management Specialist

About the role

Spektrum supports apex purchasers (NATO, UN, EU and national government and defence) and their Tier 1 supplier ecosystem with specialist services, including aerospace and defence sales, delivery and subject matter expertise. It is recruiting a Training and Knowledge Management Specialist to support the NATO Communication and Information Agency (NCIA) project. The specialist designs and delivers user and administrator training and keeps the knowledge base up to date, so that procedures, lessons learned and documentation stay current and usable. The role is based in Izmir, Turkey, with support to the CIS Support Element in Ankara and other NATO locations as needed.

Key responsibilities

• Analyse learning needs and design learning activities for users and administrators.
• Deliver training sessions, technical workshops and demonstrations, instructor-led and virtual.
• Develop training material, guides, video tutorials and assessments.
• Write and publish knowledge articles and SOPs, and maintain documentation in the knowledge platform.
• Capture lessons learned from incidents, exercises and transitions.
• Evaluate training effectiveness and recommend improvements.

Required profile

• Degree or qualification in education, instructional design, IT or a related discipline, or equivalent experience.
• At least three years of experience in technical training development and delivery.
• Ability to turn technical information into clear learning content and documentation.
• Strong facilitation, presentation and writing skills in English.
• Right to work and reside in Turkey (work and residence permit or Turkish citizenship).
• Valid NATO SECRET personnel security clearance (or a national SECRET clearance recognised for NATO SECRET) at the start of the assignment.

Required skills

• Familiarity with learning management systems and knowledge platforms (e.g. Moodle, SharePoint).
• Desirable: instructor or L&D certification (e.g. CompTIA CTT+).
• Desirable: video and content tools (Camtasia, Adobe, Canva).
• Desirable: IT knowledge (Microsoft 365, ITIL, cyber awareness) and experience in NATO, defence or international environments.