Aftermarket Aftersales Operations Internship – Smart Start

About the role

Join Bosch's Mobility Aftermarket Aftersales Operations team in Istanbul as an intern. You will support daily aftersales activities, gaining hands‑on experience in a global industrial environment.

Key responsibilities

• Support daily operations of the aftersales team, handling technical, CRM, and SAP‑related tasks.
• Follow up on invoicing, spare‑parts planning, stock transfers, service campaigns, service audits, training certifications, and generate daily reports.
• Prepare service bulletins in coordination with service engineers.
• Monitor aftersales service performance using defined KPIs and initiate follow‑up actions when needed.

Required profile

• 3rd or 4th‑year undergraduate or Master’s student in Mechanical, Electrical, Automotive Engineering or a related field.
• Ability to interpret technical documentation, wiring diagrams, and service manuals.
• Familiarity with data analysis to support daily operations.
• Results‑oriented, analytical mindset and fluency in English.

Required skills

• SAP
• CRM systems
• Data analysis

What we offer

• Practical experience within a leading global corporation.
• Integration into real projects and daily workflows.
• Opportunity to shape future career direction.