Assistant Quality Manager – Packaging

About the role

We are seeking an Assistant Quality Manager to drive quality excellence across packaging production, supplier, and customer‑facing processes in a manufacturing environment. The role will act as the primary quality partner for customers while supporting continuous improvement and compliance initiatives.

Key responsibilities

• Lead and oversee Quality Assurance and Quality Control activities across the manufacturing operation, ensuring compliance with customer, regulatory, and company standards.
• Drive continuous improvement initiatives by monitoring quality performance, leading root‑cause analyses, and implementing corrective and preventive actions.
• Manage customer quality relationships, including audits, technical reviews, complaint resolution, and performance discussions.
• Control raw materials, in‑process production, laboratory testing, and finished goods to maintain product quality and consistency.
• Lead internal and external audits, maintain the effectiveness of the quality management system, and ensure compliance with industry certifications.
• Partner with production, R&D, supply chain, and commercial teams to support new product development, qualification trials, and process improvement projects.
• Develop, mentor, and manage the quality team while fostering a strong quality culture throughout the organization.
• Monitor supplier quality performance and support supplier development activities to ensure regulatory compliance.

Required profile

• Bachelor’s degree in Engineering, Chemistry, Food Engineering, Materials Science, or a related technical discipline.
• Minimum 7 years of experience in Quality Assurance or Quality Control within customer‑focused manufacturing organizations.
• Strong knowledge of quality management systems, customer quality requirements, regulatory compliance, and industry standards.
• Proven experience managing customer audits, complaints, quality reviews, and corrective‑action processes.
• Hands‑on experience with root‑cause analysis, continuous improvement methodologies, and problem‑solving techniques.
• Experience leading cross‑functional projects and collaborating with operations, production, supply chain, R&D, and commercial teams.
• Familiarity with ISO 9001, ISO 22000, BRCGS, FSC, PEFC, and related standards.
• Fluent English communication skills with the ability to engage confidently with international customers and stakeholders.

Required skills

• ISO 9001
• ISO 22000
• BRCGS
• FSC
• PEFC
• Root cause analysis
• CAPA (Corrective and Preventive Actions)