Client Advisor – Remote Inbound Sales

About the role

As a Client Advisor at Toptal you will be the first point of contact for inbound prospects from small‑ and medium‑sized businesses. You will quickly understand their needs, connect them with the right specialists and guide them through the sales process to conversion.

Key responsibilities

• Conduct high‑energy discovery calls, establish rapport and diagnose client business problems.
• Qualify opportunities, explain Toptal’s portfolio, address concerns and secure commitment.
• Manage the sales cycle from first call to close, maintaining accurate pipeline data in the CRM.
• Coordinate with specialists (matching, delivery, HireGlobal, service experts) to keep prospects engaged through technical stages.
• Continuously improve call quality, provide feedback and mentor newer team members.

Required profile

• 2–3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, etc.).
• Proven track record converting inbound opportunities into paying customers at scale.
• Outstanding written and verbal communication skills.
• Full availability during working hours to take client calls and manage a high volume of prospects.
• Ability to thrive in a fast‑paced, rapidly growing remote environment.