Client Advisor Support - Luxury Boutique

About the role

Zorlu Center is looking for a Client Advisor Support person to maintain a seamless and efficient luxury retail environment. You will provide operational and sales support to Client Advisors so that the boutique remains welcoming and organised, transactions run smoothly and clients receive an exceptional experience in line with Bulgari standards.

Key responsibilities

• Support Client Advisors during the selling ceremony: product presentation, drink service, client check-out and packaging.
• Stay attentive to client needs throughout the boutique visit and coordinate efficiently with the relevant teams.
• Handle back-of-house tasks such as stock checks, item reservations and preparing merchandise for display.
• Provide logistical support during client interactions, such as retrieving items in different sizes or colours and showcasing additional products on request.
• Keep product displays well maintained and act as a key support point for coordination between the Sales Team.

Required profile

• Previous experience in luxury retail, hospitality or premium customer service is a plus.
• Able to work in a fast-paced retail environment with flexible hours, including weekends where applicable.
• Turkish is required; English is preferred, and additional languages are a plus.

Required skills

• Client-centric mindset and strong service orientation.
• Highly organised, efficient and detail-oriented.
• Able to manage several tasks at once in a dynamic environment.
• Strong interpersonal skills and teamwork.
• Cultural curiosity and high brand sensitivity (luxury mindset).