Coordinator of Volunteers

About the role

Halkbank is looking for a full-time, on-site Coordinator of Volunteers in Istanbul. The role organizes and oversees volunteer activities supporting the bank's community and social responsibility initiatives, and works closely with internal departments and external partners.

Key responsibilities

• Recruit, onboard and train volunteers so they understand organizational goals, policies and project requirements.
• Plan and schedule volunteer assignments, monitor participation and give ongoing guidance and support.
• Collaborate with internal departments and external partners to design outreach projects and track program impact.
• Prepare regular reports on volunteer activities and maintain clear communication with volunteers, addressing their concerns and recognizing their contributions.
• Continuously improve volunteer programs in line with Halkbank's values and community-focused mission.

Required profile

• Ideally a bachelor's degree in Social Sciences, Management, Communications or a related field, or equivalent relevant experience.
• Experience coordinating volunteers or community programs in financial services or large organizations is an asset.
• Fluency in Turkish and working knowledge of English are beneficial.

Required skills

• Volunteer management: organizing, supervising and retaining volunteers across multiple projects.
• Volunteer training: designing and delivering orientation and ongoing training programs.
• Community outreach: planning, promoting and evaluating initiatives that engage local communities.
• Strong interpersonal and communication skills, organizational and time-management abilities, and problem-solving skills.
• Proficiency in basic office software and digital tools for scheduling, reporting and communication.