Customer Service Representative

BekaertDeslee · Ergene

New

Mid 🇬🇧 English

MS Office SAP

Job description

About the role

BekaertDeslee, a specialist in mattress textiles and sleep solutions and part of the Haniel group, has a Customer Service Representative vacancy at its facility in Ergene, Turkey. The role covers registration and follow-up of customer orders from order to delivery, complaint handling and liaison with other departments.

Key responsibilities

Register and follow up all processes from order to delivery of customer demands
Maintain close contact with customers
Register and follow up complaints
Report and inform departments in time and manage the process
Prepare samples for customers and send them to the customer
Carry out preliminary preparation according to customer demand
Follow up accounts receivable together with credit control

Required profile

Graduate of a related university department
At least 3 years of experience in a textile company
Excellent communication skills in English
Analytical mind, results-oriented and prone to teamwork
Male candidates must have completed their military service

Required skills

Proficiency in MS Office applications
SAP knowledge is recommended

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Published 7 hours ago

Expires 1 month from now

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BekaertDeslee

Ergene

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