Dental Receptionist

About the role

The Dental Receptionist will be the first point of contact for patients at a private dental clinic in Istanbul. This full‑time, on‑site position involves managing patient flow, handling communications, and supporting the clinical team to ensure a smooth and welcoming experience.

Key responsibilities

• Greet patients, manage check‑in and check‑out procedures, and maintain a tidy reception area.
• Schedule, confirm, and adjust appointments using the clinic’s patient management system.
• Handle phone calls and email inquiries professionally, providing clear information.
• Process payments, assist with insurance and billing questions, and maintain accurate patient records.
• Coordinate with dental staff to ensure efficient workflow and timely patient care.

Required profile

• Turkish citizenship with fluency in Turkish and English (additional languages a plus).
• High school diploma or equivalent; training in medical or dental administration is advantageous.
• Strong organizational skills, attention to detail, and reliability in maintaining schedules and records.
• Ability to work collaboratively with clinical staff and provide respectful, inclusive service.

Required skills

• Proficiency with office software (e.g., Microsoft Office).
• Experience using patient management or scheduling systems.