Department Assistant

About the role

The Department Assistant will support managers in customer relations, sales projects, and daily operational tasks. This role ensures smooth coordination of travel, visa, and expense processes while maintaining up‑to‑date records in CRM and other corporate systems.

Key responsibilities

• Assist managers with customer relationship management and follow‑up processes.
• Monitor industry news from newspapers, magazines, and online sources.
• Coordinate translation, certification, and related tasks for sales projects.
• Support telephone traffic management and arrange flights, hotels, car rentals, and visas.
• Track expense forms, obtain approvals, and forward them to the Finance Department.
• Organise visa invitations, accommodation, and transport for overseas technicians and visitors.
• Enter billing information into CRM and other corporate systems.
• Help prepare and monitor monthly departmental reports.
• Create purchase requests and follow up on procurement processes.

Required profile

• Graduate from a relevant university department.
• Advanced English proficiency; German is a plus.
• Reside in or be able to relocate to Istanbul’s Asian side.
• Proficient use of MS Office applications.
• Strong communication skills and ability to coordinate across units.
• Proactive, solution‑oriented, and team‑focused.