Field Support Responsible

About the role

The Field Support Responsible will act as the primary liaison between Bosch Home Comfort and its network of sub‑dealers, wholesalers and service points in the assigned region. You will promote product knowledge, loyalty programmes and marketing campaigns while ensuring dealer compliance and addressing their needs on the ground.

Key responsibilities

• Visit sub‑dealers, wholesalers and service points regularly.
• Inform and promote Bosch Home Comfort product portfolio, highlighting key features and usage.
• Explain and drive loyalty programmes, encouraging new member enrolment.
• Communicate current activities, campaigns and promotional offers to dealers.
• Follow up on dealer demands, complaints and specific needs.
• Support market surveys at dealer level, gathering trends and volume data.
• Control and report dealer compliance with loyalty club contract conditions.
• Assist wholesalers with local campaigns and member‑related tasks.

Required profile

• Minimum associate’s or bachelor’s degree.
• Strong written and verbal communication abilities.
• Effective problem‑solving skills.
• No travel restrictions and a valid Class B driver’s licence.

Required skills

• Proficiency in basic MS Office applications.