Human Resources Officer

About the role

This role supports the HR department in enhancing organizational effectiveness and employee satisfaction, focusing on recruitment, onboarding and employee relations so that HR practices align with business objectives. The postholder acts as the main point of contact for employees and helps build a positive workplace culture.

Key responsibilities

• Serve as the main point of contact for employees, handling queries, concerns and grievances professionally and promptly.
• Investigate and resolve employee issues such as disputes, disciplinary matters and performance concerns.
• Develop employee engagement initiatives and coach managers on people management.
• Help identify training needs and design and deliver training programs.
• Assist with performance management, including goal setting, feedback and reviews.
• Coordinate onboarding and offboarding procedures.
• Maintain employee records and personnel files in line with the law.
• Administer compensation and benefits, including payroll, leave and insurance claims; run market research and benchmarking to keep packages competitive.
• Ensure HR policies comply with labor laws and employment regulations, and stay up to date with legislative changes.
• Work with the legal team on HR-related legal matters and keep accurate compliance records.
• Analyze HR data, use HR information systems to generate reports, and recommend process improvements.

Required profile

• Bachelor's degree in Human Resources or an equivalent; CIPD, SHRM-CP or HRCI-PHR certification is an advantage.
• 1-3 years of experience in employee relations, services or HR support.
• Excellent knowledge of Turkish labor laws and regulations.
• Proactive customer relations and willingness to follow the HSEQ policy.

Required skills

• Recruitment best practices and good knowledge of the Social Security Institution (SSI).
• Strong MS Office skills.
• Good analytical and communication skills, teamwork and coordination.