Last Mile DSP Process Excellence Senior Manager

About the role

Amazon is seeking a Senior Manager to own and drive complex last‑mile relationships, define strategies that create shared value, and deliver recommendations that improve cost and experience for partners and customers.

Key responsibilities

• Define last‑mile delivery strategies aligned with senior leadership, delivering tailored recommendations to improve cost, partner and customer experiences.
• Manage cross‑organizational account initiatives, identify gaps, and drive clarity to keep projects on track.
• Analyze business metrics and economic trends to uncover growth opportunities and make strategic trade‑offs.
• Enhance standard operating procedures and playbooks, contribute to cadenced reporting and present narratives to directors and senior stakeholders.
• Mentor and develop fellow account managers through feedback, peer assessments and best‑practice sharing.

Required profile

• 7+ years experience in consulting, process design/improvement, last‑mile optimization, supply chain or related fields.
• Degree in Economics, Engineering, MBA, Supply Chain, Distribution or Operations.
• Fluent in written and spoken English.

Required skills

• Lean Six Sigma certification and implementation experience.
• Experience managing last‑mile delivery, courier or e‑commerce operations.