Sales Executive - Luxury Hotel

About the role

The Peninsula Istanbul, set on the Bosphorus waterfront in the historic Karaköy district, is looking for a Sales Executive to join its team. The role covers building relationships with existing and prospective customers, monitoring competitors and reporting on account performance.

Key responsibilities

• Build and maintain regular contact with existing and prospective customers through various channels.
• Research industry trends, new business opportunities, projects and market developments, and share relevant insights with the team.
• Monitor competitor hotels' occupancy, pricing, promotions, marketing, renovations and other commercial developments.
• Analyse and compare FIT and Group business performance against competitors.
• Maintain and regularly update the customer database with accurate records of sales calls and activities.
• Prepare and submit weekly activity reports to the Director of Sales covering sales calls, site inspections, FAM trips, meetings and events.
• Monitor room night production and revenue of assigned accounts and agencies, and prepare quarterly production reports.
• Perform all duties efficiently and in line with company policies and procedures.

Required profile

• Minimum of 2-3 years' experience in the hospitality industry.
• Luxury hotel sales preferred, or operational hotel experience; a proven sales track record is a plus.
• High school diploma, hotel apprenticeship or higher college education.

Required skills

• Excellent spoken English.
• Strong communication skills and excellent customer interaction skills.
• Sense of detail and organisation.