Sales Operations Internship – Smart Start Workshop

About the role

Join Bosch's Sales Operations team in Istanbul for a hands‑on internship focused on supporting the Smart Start workshop. You will work closely with the network development team, dealers and field staff, gaining practical experience in CRM, data analysis and automotive aftermarket processes.

Key responsibilities

• Keep the CRM (CRM MAX) up to date by updating service classification levels, entering new service information and uploading contracts.
• Maintain and improve the Bosch Car Service list and provide remote support to the network development team.
• Support invoice and receivable tracking in SAP.
• Assist in the preparation, sending and follow‑up of contracts, including e‑signature processes and authorization certificates.
• Design and improve task‑management processes across teams.
• Coordinate and follow up on strategy meetings and their outcomes.
• Maintain and improve Power BI dashboards, correct data issues and track processes, contracts and targets using Excel‑based tools.
• Manage mass e‑mail announcements, keep meeting notes and follow up on action items.
• Support coordination with dealers, workshops and field teams, including communication of audit results and Google My Business requests.

Required profile

• Currently enrolled in a university program such as Business Administration, Engineering, Data Analytics, Economics or a comparable field.
• Strong analytical and problem‑solving abilities with a focus on turning data into clear insights.
• Well‑organized, detail‑oriented and able to manage multiple tasks in parallel.
• Excellent communication and interpersonal skills in English.
• Proactive, solution‑oriented team player with genuine interest in the automotive/mobility aftermarket.

Required skills

• Excel
• Power BI
• SAP
• CRM (CRM MAX)

What we offer

• Integration into real projects within one of the world’s largest industrial corporations.
• Opportunity to develop specialist experience that will guide future career choices.
• Exposure to cross‑functional teams and international business processes.