Sales Support Assistant

About the role

The Sales Support Assistant ensures a smooth end‑to‑end process for the Retail Sales team, acting as a bridge between sales and internal functions to improve service delivery and support business growth.

Key responsibilities

• Manage communication flow between sales and departments such as Supply Chain, R&D, Regulatory, Finance and Operations.
• Provide CRM support, handle quotes, sample requests and track feedback.
• Assist Account Managers with opportunity creation, updates and project support.
• Cover the sales team during travel or out‑of‑office periods and support annual pricing loads.
• Represent Commercial in cross‑functional meetings and coordinate team meetings.
• Prepare local sales import documents, create stock cards and manage sample logistics.
• Maintain leads, customer master data, and create/maintain Salesforce contacts and SAP customer requests.

Required profile

• Degree in Food Engineering preferred.
• Minimum 2 years experience in flavour, ingredients or food‑service sector.
• Excellent communication in Turkish and English.
• Strong problem‑solving ability and calm under pressure.

Required skills

• Salesforce (contact creation and maintenance).
• SAP (new customer/change request handling).
• CRM systems and advanced IT tools.