Senior Technician - Digital Communications Services

About the role

The NATO Communications and Information Agency (NCIA) is recruiting a Senior Technician (Digital Communications Services) for its CSU Izmir unit. The technician maintains and troubleshoots the network and communications infrastructure supporting CSU Izmir, configures network components, contributes to system designs and integrations, runs tests and uses network-management tools to diagnose faults and monitor performance. The post is part of NCIA's expansion into a new or developing duty location.

Key responsibilities

• Maintain and troubleshoot communications, network, hardware and software systems
• Create simple system and network designs using established patterns and standards
• Specify technical configurations and components for network segments
• Configure integration environments and produce software or system builds
• Develop and run integration tests and document outcomes
• Diagnose faults and report integration or network issues
• Carry out network maintenance and operational configuration
• Use network-management tools to collect performance and traffic information

Required profile

• Higher vocational training with 2 years of post-related experience, or secondary education with 4 years of post-related experience
• At least 2 years of hands-on experience designing, implementing and maintaining core network architecture for large organisations
• A thorough knowledge of one NATO language
• Desirable: ITIL 4 Foundation and Cisco training

Required skills

• Experience configuring, troubleshooting and optimising routers, switches, firewalls and networking components
• Relevant communication and interpersonal skills, good analytical and problem-solving skills
• Customer focus, ownership, initiative, autonomy and adaptability in a developing operational environment

Applicants must complete the prescreening questions in the application and show how they meet the essential requirements. The role may require a high degree of autonomy and evolving local arrangements, and selection is subject to organisational, legal, security and employment requirements.