Technical Service and Field Application Engineer

About the role

A customer is seeking a Technical Service and Field Application Engineer to support its process instrumentation, automation devices and systems. The role covers installation, commissioning, maintenance, on-site or remote technical support, training and preventive maintenance under service contracts, with domestic and international travel.

Key responsibilities

• Install, commission and maintain process instrumentation, automation devices and systems
• Design and manufacture custom electrical control panels
• Provide on-site or remote technical support to customers
• Diagnose, repair and calibrate equipment
• Prepare service reports and keep customer documentation
• Train customer staff on product use, maintenance and safety
• Run scheduled preventive maintenance programmes under service contracts
• Work with the sales team on technical solutions and share field feedback with product and engineering teams
• Log activities and feedback in CRM tools and generate reports
• Travel domestically and internationally as required

Required profile

• Bachelor's degree in electrical/electronics or a related field
• 3-5 years of experience in industrial automation, process instrumentation or field service
• Solid knowledge of electronics, automation and instrumentation
• Strong problem-solving and troubleshooting skills, customer-oriented and good communicator
• Good command of English, including reading technical documents
• Valid driver's licence and willingness to travel

Required skills

• SCADA and PLC software (Codesys, TIA Portal, WinCC preferred)
• C++, Python and JavaScript
• Electrical panel design and EPLAN project drawings
• MS Office