Technology Analyst - Turkey Technology Support

About the role

Barclays is hiring a Technology Analyst within Turkey Technology Support in Istanbul. The role provides application and technology support across trading platforms and business processes, using technical expertise in databases, operating systems and applications to support the stability of the technology environment. Turkish language proficiency is mandatory.

Key responsibilities

• Support Order Management Systems (OMS) and trading applications, including order entry, execution, allocation, trade lifecycle workflows, exchange connectivity and production issue investigation
• Provide front-office and trading desk support in a time-critical production environment
• Support Production, UAT and Disaster Recovery environments, including deployments, configuration changes, releases, testing and incident troubleshooting
• Provide onsite IT and end-user support for Windows desktops and laptops, printers, peripherals, local applications and connectivity issues
• Monitor and maintain critical technology infrastructure and resolve complex technical issues while minimising disruption
• Work with specialist network teams on TCP/IP, DNS, routing, firewalls, ports and network connectivity issues

Required profile

• Turkish language proficiency is mandatory
• Extensive experience supporting OMS and trading applications
• Proven front-office and trading desk support experience in a time-critical production environment
• Experience in a regulated financial-services environment, with practical understanding of change management, incident management, access controls and risk and control processes

Required skills

• Databases and SQL, particularly Oracle, and Microsoft Windows Server, including basic troubleshooting and data analysis
• FIX messaging, order flows and exchange and trading connectivity
• Advanced Excel and VBA, including data analytics in Excel
• Knowledge of fixed income and futures products, trade workflows, financial product risk management, pricing and market data concepts