Outlet Client Advisor – Luxury Fashion Retail

About the role

MONCLER is opening a new outlet at Florentia Village in Istanbul and seeks enthusiastic Client Advisors to act as brand ambassadors. You will deliver an exceptional client experience, support store operations and contribute to team development.

Key responsibilities

• Provide a warm, welcoming environment and manage the full selling ceremony, after‑sales and clienteling activities.
• Advise clients on all Moncler product categories, developing deep product knowledge.
• Achieve individual sales targets and support team objectives.
• Handle daily store tasks: floor management, opening/closing, cash desk, visual merchandising and stock management.
• Support the management team through on‑the‑spot coaching and training of colleagues.
• Utilise clienteling tools to retain existing customers and attract new ones.

Required profile

• Previous sales experience in luxury fashion, preferably with a structured fashion retailer.
• Strong communication skills and a passion for client service and luxury fashion.
• Ability to work in a fast‑paced, changing environment.
• Fluency in English; additional language proficiency is a plus.
• Willingness to evolve within the organisation; openness to relocation is a plus.