Receptionist

About the role

The Receptionist is responsible for delivering a seamless and memorable experience for all internal and external visitors. This role combines front‑of‑house service, facilities coordination, and administrative support to ensure the workplace runs smoothly.

Key responsibilities

• Manage visitor sign‑in, badging, luggage handling, lost‑and‑found, and deliveries.
• Answer, direct, and relay telephone, email, and other inquiries.
• Greet, assist, and guide candidates, new hires, visitors, and the public.
• Maintain awareness of onsite events to personalize visitor experience.
• Set up meeting and event spaces, adhering to team guidelines and EHS considerations.
• Monitor meeting rooms for furniture, signage, equipment, temperature, and consumables.
• Maintain Outlook, conference‑room finder, and SharePoint booking systems.
• Provide local area information (shops, restaurants, transport) to support customers.
• Coordinate with security, janitorial, and other one‑team partners for meetings and events.
• Update room‑booking displays and support space audits.
• Assist with facilities tasks such as trouble tickets, mail, courier services, and site inspections.

Required profile

• Experience in reception, concierge, or a related hospitality role.
• Previous work in a high‑profile corporate environment is preferred.
• Excellent interpersonal skills and ability to interact with a wide range of stakeholders.
• Fluency in English and the local language.
• Strong attention to detail and professional demeanor.
• Team‑oriented attitude with a willingness to go above and beyond.

Required skills

• Proficiency with Microsoft Outlook.
• Experience using SharePoint for room‑booking management.
• General PC literacy and ability to operate multiple office systems.