Business Analyst, Operations Integration & AI Transformation

About the role

We are seeking a Business Analyst to replace manual, repetitive work with automation and AI. You will partner directly with operations leaders to identify hand‑crafted processes and help build the tools, pipelines, or models that automate them.

Key responsibilities

• Identify opportunities to improve operational processes through automation, AI/ML, and application‑based solutions.
• Translate business problems into scalable technical solutions in partnership with engineering and data‑science teams.
• Perform data analysis and root‑cause analysis using SQL and define success metrics for each solution.
• Support development, testing, deployment, and adoption of automation and AI/ML solutions, including user acceptance testing.
• Validate solution outputs against ground truth before and after launch.
• Scale successful solutions across multiple regions.

Required profile

• Hands‑on experience using generative AI tools (e.g., Claude, Kiro, ChatGPT, Amazon Q) for analysis or productivity.
• Experience with AWS services for data storage, processing, or analytics.
• Background in AI/ML, generative AI, or automation/application development.

Required skills

• SQL
• Generative AI tools (Claude, Kiro, ChatGPT, Amazon Q)
• AWS services
• AI/ML concepts
• Automation/application development