Technical Service Process Coordination Internship

About the role

Join Bosch’s SQW Smart Start program as a Technical Service Process Coordination Intern. You will support the coordination of technical service processes related to customer quality topics, while gaining hands‑on experience with digital tools and business‑process improvement.

Key responsibilities

• Coordinate technical service processes for sorting and reflash activities concerning customer quality topics.
• Drive process coordination and continuous improvement initiatives.
• Support the development and promotion of digital tools.
• Provide back‑office support to colleagues.
• Organise logistics for quality returns to investigation points.
• Manage commercial registration processes and prepare related reports.
• Contribute to the development of digital solutions for business‑process improvement and digitalisation.

Required profile

• Currently enrolled in an engineering programme.
• Resides in Bursa and available at least three days per week.
• Strong interest in digital tools such as Power BI, Power Automate, or similar.
• Proactive mindset with eagerness to learn new skills.
• Curiosity for data processing and analysis.
• Good command of English, both written and spoken.

Required skills

• Power BI
• Power Automate
• Microsoft Office (Excel, Word, PowerPoint)

What we offer

• Practical experience within a global industrial leader.
• Opportunity to work on real‑world digital transformation projects.
• Mentoring and development of technical and analytical skills.