Assistant Store Manager - Calvin Klein Istanbul Outlet

About the role

PVH, the growth platform for Calvin Klein and Tommy Hilfiger, is hiring an Assistant Store Manager for its Calvin Klein outlet in Istanbul (Optimum AVM). Reporting to the District Manager/Store Manager, the Assistant Store Manager supports the Sales Team through training, coaching and feedback, and manages back office, visual merchandising, stock and omnichannel activities. The role also oversees the selling process and sets daily customer service goals.

Key responsibilities

• Train and coach the team on customer service, product placement and time management, and provide continuous performance feedback.
• Monitor KPIs using company reports to analyse trends and recommend actions based on sales performance.
• Collaborate with In-Store Visual on display fittings and report on the impact of visual criteria on sales.
• Support the Store Manager in team recruitment and development, and cascade company content through morning briefings.
• Coordinate Stock and Back Office teams, run regular stock checks and implement product safety measures in the sales floor and stockroom.
• Use analytical merchandise management and daily meetings to maximise sales.

Required profile

• At least 3 years' experience in a similar role within a structured environment.
• Fluent English; Turkish and another language are a plus.
• Good organisation, collaboration and detail-oriented skills.

Required skills

• Experience with RFID systems.
• Proficiency in Excel.

What we offer

• A hybrid working model with flexible hours.
• Wellbeing programmes, a premium subscription to Headspace and volunteering opportunities.
• Training through PVH University and early access to market launches.
• Employee discounts.