Housing Manager - UABOS Incirlik Air Base

About the role

KBR is seeking a Housing Manager to support the U.S. Air Force Base Operations Support (BOS) contract at Incirlik Air Base, Turkey. The position is KBR's primary operational point of contact for housing matters, working closely with the Government Housing Office, Civil Engineer Squadron, installation leadership, military units, residents, KBR functional areas, subcontractors and other stakeholders to coordinate housing requirements and resolve issues. The Housing Manager exercises contractor management authority over assigned KBR personnel but does not perform inherently governmental functions or exercise command authority over military members, government civilians or government organizations.

Key responsibilities

• Manage and supervise day-to-day contractor performance supporting Military Family Housing and Unaccompanied Housing operations, and plan, organize, direct and monitor housing activities in line with the BOS PWS, Air Force and DoD requirements, KBR procedures and performance standards.
• Support housing assignments, terminations, occupancy, utilization, waiting lists, eligibility processing and resident services, and keep accurate housing inventory, occupancy, utilization, resident, facility and program records.
• Maintain accurate contractor input into Government housing management systems, including Enterprise Military Housing (eMH) when required, and develop contractor operating procedures, work instructions, internal controls, schedules and processes.
• Identify program deficiencies and recurring issues and implement corrective actions within KBR's contractual responsibility.
• Supervise assigned KBR housing personnel: plan and assign work, set priorities and schedules, establish performance expectations, coach, counsel, mentor and evaluate employees, and take part in recruiting, interviewing, onboarding and training.
• Maintain adequate staffing and cross-training, and ensure compliance with KBR policies such as timekeeping, attendance, ethics, safety, security and standards of conduct.
• Supervise contractor activities for Military Family Housing, including occupancy, assignment support, termination and change-of-occupancy, and coordinate maintenance, repairs, turnovers and inspections with Government representatives.
• Manage Unaccompanied Housing, including dormitories, room assignments, accountability for rooms and furnishings, and recurring facility and room inspections.
• Oversee facility condition inspections, preventive and corrective maintenance, work orders and aging deficiencies, and support facility condition assessments and maintenance planning.
• Manage Government-provided furnishings, appliances and equipment, keeping inventory, issue, turn-in, storage, condition and disposition records accurate.
• Provide professional, responsive customer service to incoming, outgoing and current residents, and supervise contractor-provided housing orientation.