HR Global Services Advisor – Türkiye and Greece

About the role

This role oversees HR Global Services (operations) and provides comprehensive HR support for employees across Türkiye and Greece, based out of the Istanbul or Athens office. You will deliver a broad range of HR processes, including onboarding and offboarding, employee data management, HR administration, payroll and benefits support, and compliance with local employment legislation and company policies. You will act as a trusted HR point of contact for employees and managers and help improve HR processes and the employee experience.

Key responsibilities

• Act as an HR consultant on medium to high complexity matters, advising managers and employees on local legislation, HR systems and processes
• Support HR activities such as pre-hire checks, hiring in the HR system (Workday), onboarding, data changes, disability claims, leave of absence, compensation, benefits and termination of employment
• Implement and review country HR processes and policies for compliance with local laws, regulations and company policies
• Create informational materials on policies, recruitment, training, benefits and compensation
• Make decisions on administrative or operational matters in line with HR policies
• Report trends to improve access to HR sites and services, and partner with peers to improve processes and systems
• Maintain internal HR control standards, including internal audit points and regulator-raised issues
• Evaluate processes, tasks, metrics and analytics, and work with HR systems and process integration teams to streamline processes and use automation
• Lead or support country, regional or global projects, including onboarding and offboarding, and respond promptly to employee questions
• Contribute to HR projects such as acquisitions and organizational changes, coordinate employee communications, and develop compliance plans for employment laws
• Coach managers on complex performance and disciplinary matters and collate HR reports such as headcount and turnover

Required profile

• Bachelor's or Master's degree in Human Resources, Business Administration or a related discipline, or related HR services experience
• Typically 4-7 years of experience in HR Generalist, HR Administration, payroll and/or HR operations
• Fluent English, Turkish and/or Greek
• Preferred certifications: SHRM-CP, PHR or SHPR

Required skills

• Solid knowledge of HR processes and strong knowledge of local employment legislation and HR compliance
• Analytical and problem-solving skills, with understanding of HRIS and HR systems; Workday experience is an advantage
• Digital literacy and interest in HR technology, automation and data analytics; Power BI experience is an advantage
• Ability to handle moderately complex issues independently and act as a team or project leader