In-Room Dining Waiter

About the role

Raffles Istanbul, a luxury hotel in Zorlu Center overlooking the Bosphorus, is looking for a passionate, service-oriented hospitality professional to deliver exceptional guest experiences in its in-room dining service. The role suits someone with strong communication skills, attention to detail and the ability to stay calm and precise under pressure.

Required profile

• Passion for luxury hospitality and exceptional service
• Strong interpersonal and communication skills
• Attention to detail and commitment to excellence
• Ability to work as part of a diverse, dynamic team
• Previous experience in a luxury hotel environment is an asset
• Proactive, solution-oriented approach
• Professional appearance, attitude and behaviour reflecting the brand's image

Required skills

• Presenting menu items accurately and enhancing sales through appropriate food and beverage pairings
• Handling guest complaints professionally and maintaining confidentiality
• Providing personalised service even during high-volume operations
• Proficiency in fine dining service standards, table setup and service protocols
• Operating POS systems with accurate order entry and payment processing
• Responding quickly to special guest requests
• Full adherence to hygiene, sanitation and food safety standards